Vital U® Help
Vital U® Help
Vital U provides access to education and supporting materials using a Learning Management System (LMS). Your access to specific courses and materials in the system is determined by your organization’s Maintenance and Support status, how your organization is using its Education Units, and other factors. If you would like access to items that are not available, please contact our Vital U Education Coordinator at 952.487.9559 or e-mail vitalu@vitalueducation.com.
Log in to Vital U using your My Vital account.
If you need help with your account, please contact Customer Support at 1.800.208.3005.
After a successful login, click Vital U in the navigation bar.
Your Vital U Home page is displayed.
Your Vital U Home page has five tabs:
If you have administrator privileges, you may have two additional tabs:
NOTE: If you do not see the COURSE CATALOG, MY ACCOUNT, and CONTENT tabs, click the link to log in to My Vital.
Instructor-led EducationFollow the instructions on the screen to register. The Education Coordinator at Vital will work with you to complete your registration. Once the registration is complete, you can view it by clicking on the Go icon on the My Accounts page.
Lesson information is displayed, showing your enrollment in a specific session.
To register for a live Webinar, go to the course using the calendar link. Select a session from the list.
Complete the registration and click Submit.
You will receive an email with session information that you can add to your calendar.
On-Demand EducationUse these links to access on-demand education for the current release. Demonstration videos and recorded Webinars can also be accessed from the CONTENT tab.
DocumentsClick the CONTENT tab to access documents for the current and previous release.
The course catalog shows you all the groups of courses in the system. The catalogs to which you have access are shown with green labels (active links).
Click a link to see the sub-catalogs and/or courses in the catalog.
Use the Search feature to find courses by name or description. Use the Event Calendar to see when events, such as instructor-led classes, are scheduled. Click an icon in the calendar to see details for the event.
Catalogs to which you do not have access are shown in gray and are labeled as private.
Select the MY ACCOUNT tab to view your profile, your transcript, and your learning activities.
The Learning Activities section has four tabs: ENROLLED, OVERDUE, COMPLETED, and EXPIRED.
Click the Details icon 
to see information about the course. Click the View or Go icon 
to see the schedule of the Lessions and Sessions and to launch an eLearning course. Select the COMPLETED tab if you want to retake a course.
Select My Profile 
to view your user information and to change your time zone.
Select My Transcript 
to see the lessions you've completed, the completion date, and your lesson success.
Select the CONTENT tab to access the education and reference guides, installation documents, translations, and demonstration videos from the current and previous release.
Use the filters to restrict your search results and quickly find the items you want to view.
Use the breadcrumbs to navigate back up the path you have traveled. In the example below, you could navigate quickly back to the Course Catalog by clicking the highlighted breadcrumb.
Some courses use course materials to provide access to documents, vidoes, or recorded Webinars. Courses like this have no lessons.
Access the course from either the COURSE CATALOG or MY ACCOUNT tab, then select an item from the list of materials.
You can sort your courses by either Course Name, Due Date, or Expires Date by clicking on the column headings.
Most of the time, you will be enrolled automatcally in the courses that are part of your organization's profile. When you access a course, you will see a message telling you that you are already enrolled.
NOTE: If a course has only course materials (no lessons), you can access the materials directly on the course page. You only need to go to My Accounts to launch a course that has one or more lessons (for example, an eLearning course).
If you are not enrolled in a course, and the Enroll icon is not grayed out, click Enroll.
After a few moments, the system will complete the enrollment.
Your Vital U session will time out after 30 minutes of inactivity. When your session times out, only the HOME and HELP tabs are visible.
NOTE: When you are logged in, the HOME, COURSE CATALOG, MY ACCOUNT, and HELP tabs are visible.
To display the My Vital login page, use the link provided on the HOME page.
Log in using our My Vital username and password.
If you need help with your account, please contact Customer Support at 1.800.208.3005.